E-Commerce Manager

Location: Hadleigh

Hours: 35 hours per week with core hours between 10am and 2.30pm

Contract Type: Permanent

Job Overview

Joining a friendly and supportive team your main duties and responsibilities will be:

  • Develop and maintain strong working relationships with our external agents who support our operational and distribution needs to enable required Sales and Profit levels.
  • Deliver new business growth via domestic E-Commerce platforms and customers, in line with the overarching Sales & Marketing strategy.
  • Drive the E-Commerce Global Expansion strategy, working with all external agents to enable profitable sales across all markets.
  • Generate and implement account plans for all E-Commerce accounts in line with internal and external corporate /brand requirements.
  • Responsible for managing internal reporting trackers (i.e. existing accounts/new business/Volume forecast/KPI reports) to provide management with up to date customer status.
  • Work with Key Account Managers to align online to offline strategies in creating a clear Omnichannel joint business plan.
  • Review internal and external data to make informed decisions to optimise the full E-Commerce sales potential.
  • Ensure all standard and promotional pricing information provided to the Customer Services Administrator is both timely and accurate and is aligned to agreed customer pricing.

Skills, Experience & Attributes

  • Proven track record of working successfully with Amazon Vendor (UK) and Amazon European Accounts.
  • Ability to manage and develop a successful working relationship with a third-party agency.
  • Ability to make decisions and forecast based on data, as well as apply to stock management.
  • Excellent communication skills
  • Ocado Account Management
  •  eBay account Management
  • Strong commercial acumen
  • Current and valid driver’s licence

Challs International Group Ltd is a very successful British family business which has been trading for over 30 years. We have built a reputation for developing market leading consumer cleaning brands that literally change the way people clean, these include Buster, Bin Buddy and ALKIMI, amongst others. In the UK we are category leaders in two markets and supply all the major supermarkets as well as the leading on-line platforms. We also have operations in Southeast Asia, Europe, and Australasia. However, whilst we are very passionate about our brands, our people remain our biggest asset and we are proud of the family values that operate across the business. Continuous Improvement and development are key for our products and employees, ensuring everyone works to the best of their ability and supports their career with us.


Hours and Benefits

  • This is a full-time position based from the head office in Hadleigh.
  • Excellent office facilities
  • Holidays – minimum of 24 days including Christmas shutdown and a day off for your birthday plus the usual bank holidays.
  • Additional Paid Leave for emergencies and sickness
  • Pension – 10% subject to both employee & employer contribution
  • 35 hours per week with core hours between 10am and 2.30pm
  • Free parking
  • Regular company and charity event

If you want to be part of a very friendly and successful team and have what it takes, we’d love to hear from you.

Please contact our HR department at HR@challs.com or through our website: www.challs.com or call +44 1473 828700

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